Shipping & Delivery
How Your Order Reaches You
1️⃣
Order Confirmed
Payment verification completed and order queued instantly for packing.
2️⃣
Discreet Packing
Carefully sealed into neutral, unmarked satchels with tamper seals.
3️⃣
Express Dispatch
Handed over to Australia Post Express. Tracking number emailed to you.
4️⃣
Doorstep Delivery
Delivered safely and securely to your nominated Australian address.
Estimated Express Transit Times by State
| Destination State / Territory | Metro / Major Urban | Regional / Country | Shipping Method |
|---|---|---|---|
| Queensland (QLD) | 1 – 2 Business Days | 2 – 3 Business Days | Australia Express Post |
| New South Wales (NSW) & ACT | 1 – 2 Business Days | 2 – 3 Business Days | Australia Express Post |
| Victoria (VIC) | 2 – 3 Business Days | 3 – 4 Business Days | Australia Express Post |
| South Australia (SA) | 2 – 3 Business Days | 3 – 4 Business Days | Australia Express Post |
| Western Australia (WA) | 2 – 4 Business Days | 4 – 5 Business Days | Australia Express Post |
| Tasmania (TAS) | 2 – 4 Business Days | 3 – 5 Business Days | Australia Express Post |
| Northern Territory (NT) | 2 – 3 Business Days | 4 – 6 Business Days | Australia Express Post |
📦 Plain Discreet Packaging Guarantee
We understand that discretion is paramount for our customers. Every parcel is sent in a standard, heavy-duty plain mailer satchel or unmarked cardboard box.
- No mentions of cigarettes, vapes, tobacco, or brand names anywhere on the outside.
- Generic return address format for courier delivery scans only.
- Tamper-evident sealing tape applied to all cartons.
🏷️ Shipping Rates & Free Delivery
We keep shipping transparent, fast, and simple:
- Orders $120 and above: FREE Express Shipping nationwide.
- Orders under $120: Flat rate $12 Express postage fee.
- All orders include tracking and delivery notification SMS/Email.
Have Questions or Need Assistance?
Our dedicated Australian support team is available 7 days a week from 10:00 AM to 5:00 PM (AEST). We are always happy to help with flavor recommendations, carton pricing, and order tracking.